Loading...

ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Robin Keene

Sales Manager

Ben Cook

Service Manager

Angie Dare

Retail Manager

Craige Dyer

Retail Manager

Darren Jones

Sales Executive

Craig Telega

Sales Executive

Alfie David-Morris

Sales Executive

Lewis Wade

Sales Executive and Motability Specialist

Scott Laing

BMW Product Genius

Mel Haskins

Sales Administrator

Matthew Steal

Workshop Control

Abbie Shirley

Service Advisor

James Norman

Service Advisor

Lewis Higgins

Service Advisor

Steve Jordan

Warranty Administrator

Seb Thomas

Parts Team Leader

Dan Horton

Parts Advisor

Neil Tolchard

Parts Advisor

Luke Polybank

Parts Advisor

Karen Lock

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

See above regarding Bluetooth problem and service over-charge.The replacement of the iDrive took 2 days. Really?

Service

Picked my car up and dropped back on time also very nicely cleaned And the problem with my key remote was fixed free of charge

Service

First Service and car came back not cleaned internally. The tyre pressure where wrong causing a pressure warning light only two car trips later

Service

xxx

Service

Efficient, friendly service

Service

Excellent service and a very professional approach.

Service

The car is far "tighter" and responsive after the service and the car was valeted and delivered ahead of time.

Service

Polite, helpful and informative. Comfortable surroundings, papers and refreshments available while I waited. The car was cleaned following the service, a real bonus!

Service

Brilliant as always, never fails to satisfy

Service

Did What they said they’d do.

Service

Again you said what you do and did what you said no messing just to the point.

Service

The service was excellent but I was suprised that whn the car was returned after a service and an MOT that two of the tyre pressures caused an alarm two days later If tyre pressures are not included in the service it would be usefull to be made aware

Service

Had brought car in for service and mot just before warranty expired. When drove it away the acceleration was not working and took over 2 weeks to book a 2nd service as was told needed over £2000 of work doing to it.

Service

Good service.

Service

The staff are very helpful and efficient in dealing with any problems or service requirements. The showroom is very welcoming with excellent facilities and a superb range of cars on display.

Service

I previously had a fairly major problem with my car which the team resolved effortlessly and continued to look after me and my car effectively and returned it in immaculate and thoughtful condition.

Service

As above. Really accommodating and helpful. All round pleasant experience.

Service

See above answer

Service

Despite the problem not being a car specific problem, they dealt with the question raised very efficiently

Service

Did the job, quite friendly but no reason to give higher than this.

Service

Repair not completed first time, had to wait for parts.

Service

The car was booked in for an MOT

Service

Easy booking in process, friendly staff and car ready as promised. I do not expect any more than this.

Service

The people are excellent at the local dealership my problem lies with BMW

Service

We did ask that when buying the car that the features were no less then that of current car.Previous car had electric ally adjusted seats with lumber support this was not carried forward to new car.

Service

Made welcome and the car was serviced quickly

Service

Very good personnel service

Service

Very professional

Service

Service was covered by my service pack, I was dropped off & picked up at tones that suited me.

Service

All completed as sgreed

Service

The service was quick and efficient and everyone involved was very helpful

Service

everything was done ,and the car was cleaned and the clock put right

Service

Very friendly and sorted the problem

Service

The wait was purgatory, too short a time to have had a loan car and gone home etc, but the car took longer than suggested as they were 'extremely busy'.

Service

Satisfied from a service perspective but slightly disappointed with one of the warranty issues that I had.

Service

Efficient service

Service

Bridgwater staff are very helpful and friendly.

Service

It would have been 5/5 if my service had been carried out a bit quicker!

Service

Not all my problems were addressed but this could be due to the limitations of the car.

Service

As above, the staff very young keen and proficient and I was well looked after thank you

Service

Quick service

Service

See above

Service

Dealer staff and their attentio to detail.

Service

All good, just took longer than I expected.

Service

As I have said Alfie went out of his way for me, making sure I understood everything, getting the best deal for me and even coming in on his day off for the hand over of my new car.Alfie’s a top bloke.

Sales

Because I was.

Sales

George dealt with the whole process in a very professional way , nothing was too much trouble and made the purchase a pleasurable experience

Sales

Great customer Service

Sales

really good very informant

Sales

very good all round service

Sales

Nothing was too much trouble for Alfie & Scott. It was my first BMW and therefore I was a Novice with regard to the 'buttons & switches etc'. They went through every detail with me.

Sales

Well looked after thoughout the process by the sales and admin support team

Sales

Helpful salesman in George Lippe, willingness to negotiate fairly and good care in availability and follow-up during and after delivery period, without being over-pushy.

Sales

I would have liked a the undivided attention of the 'Genius' when the car was being handed over,as well as longer, whilst he was explaining things he was being 'harrassed' by I presume his superior on what he had to do next. will make a further appt

Sales

Beautiful car