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ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Meet the team

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Steve Partridge

Head of Business

Robin Keene

Sales Manager

Ben Cook

Service Manager

Angie Dare

Retail Manager

Darren Jones

Retail Manager

Craig Telega

Sales Executive and Motability Specialist

Alfie David-Morris

Sales Executive and Motability Specialist

Jessica May

Sales Executive

George Lippe

Sales Executive

Debbie Cooper

Local Business Development Manager

Scott Laing

BMW Product Genius

Mel Haskins

Sales Administrator

Matthew Steal

Workshop Control

Abbie Shirley

Service Advisor

James Norman

Service Advisor

Becky Marks

Service Advisor

Steve Jordan

Warranty Administrator

Seb Thomas

Parts Team Leader

Dan Horton

Parts Advisor

Neil Tolchard

Parts Advisor

Luke Polybank

Parts Advisor

Karen Lock

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Not quite what I expect of BMW or have experienced before. If a car is to be cleaned it should be thoroughly. I accept that it was only washed and not valeted. Drainage valley on either side of roof blocked with dirt and dirty.

Service

All went in accordance with my expectations.

Service

Always trying to satisfy customers requirements, even when obviously very busy. Service Adviser Matthew Seal in particular.

Service

Staff are always friendly and helpful, and value you as a customer

Service

Told to wait 3 weeks for a wheel sensor was unacceptable. Thankfully Mrs Dare came to my rescue

Service

Vlet down by the non availability of a manual courtesy car. Courtesy car was booked at time of fixing appointment, was not asked and naturally having had a manual BMW serviced for years with you assumed that the courtesy car would be manual.

Service

Everything was as it should be with the exception of the health check my car was supposed to receive. I only realised after I had left the showroom. Advisor that I think was working at mini service desk was very helpful & assisted with Idrive issue

Service

Welcomed, job done in more or less the expected time, car returned in sparklingly clean condition

Service

Friendly and honest

Service

Damage to vehicle.

Service

As statement above

Service

helpful and friendly staff that did what they promised

Service

Bridgewater were very good. Car in and out sorted. Yeovil wanted me to drive round with a juddering car for 8 weeks.

Service

There appears to be a lack of staff training/knowledge to resolve the matter.

Service

Poor cleanliness required unnecessary return to garage

Service

Westerly did everything that was expected of them

Service

They were ready for the car, completed the work efficiently and handed back a well valeted vehicle.

Service

There were no problems associated with my visit

Service

Originally the booking taken by the young lady was only fair.

Service

Westerly were accomadating and despite a few issues. These were resolved swiftly and the final outcome was excellent.

Service

Didn't find the leak and my car wasn't washed when I picked it up 4 days after being told it was ready

Service

The chap that picked up my car to take it in was lovely.

Service

My car continues to function correctly after it's visit to the garage.

Service

Bridgwater staff always very friendly and efficient.

Service

The 'senior' service team member is incredibly rude and unhelpful. Unable to use the computer system and made me 30 minutes late for an appointment due to this. It should not take 40 minutes to drop a car off with the service team.

Service

Whilst the satnav upgrade took a little longer than expected, to have my car returned fully washed was much appreciated

Service

My last car service has not been updated properly on my cars idrive .. despite me phoning while the car was with Bmw to highlight it .. I now have to bring the car back on to get it updated .. Just a little more time checking could of avoided this

Service

I had water running onto my parcel shelf which resulted in a stain to the shelf. Nothing could be done to resolve this and was told 'this is the norm for BWM's'.

Service

See above regarding Bluetooth problem and service over-charge.The replacement of the iDrive took 2 days. Really?

Service

Picked my car up and dropped back on time also very nicely cleaned And the problem with my key remote was fixed free of charge

Service

First Service and car came back not cleaned internally. The tyre pressure where wrong causing a pressure warning light only two car trips later

Service

Efficient, friendly service

Service

xxx

Service

Delivery was excellent. Could tell the salesman was excited by the car he was selling

Sales

great help sorting out a new x3 many emails between myself and craig the salesman any questions soon answered found the car i wanted still being built in germany but told me the spec and when it would be delivered great handover nothing too much

Sales

As I have said Alfie went out of his way for me, making sure I understood everything, getting the best deal for me and even coming in on his day off for the hand over of my new car.Alfie’s a top bloke.

Sales

Because I was.