Loading...

ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Robin keene

Sales Team Leader

Darren Jones

Sales Team leader

Sebastian Thomas

Parts Manager

Craig Telega

Sales Executive

Lee Smyth

Sales Executive

Matt Mcleod

Sales Executive

Liam Dean

Service Advisor

Mark Goodchild

BMW Warranty

Dan Horton

Parts Advisor

Luke Polybank

Parts Advisor

Neil Tolchard

Parts Advisor

Stacey Mackay

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I was happy with the service I received on the day and the way I was keeped informed via text/email

Service

Efficient and good value; did not overcharge.

Service

I build engines and cars as a hobby. I paid a lot of money for a simple service. But felt satisfied as quality as evident.

Service

Once I get past the initial issues the results are great and the work completed is to a high standard as should be expected from such a reputable company.

Service

Liam is brilliant at his job

Service

Very efficient and quick. (Would have been happier it had taken longer as loved the courtesy car I was given!)

Service

Always receive a friendly reception and I like to have a look at the more luxury cars I cannot afford ! My car maybe older - 2014 - but i believe that having the right parts fitted will enable it to give me a few more years before changing up

Service

The work was done on time and in full.

Service

As an (x) machine ,the service is very good and very helpful.

Service

I was provided with complementary use of another vehicle whilst my own was being serviced.

Service

The lights were done while we waited and the health check brought up a problem that we didn't know about.

Service

BMW Bridgwater always offer a good service and were able to get car back on road by the end of the following day

Service

Can't ever fault the staff

Service

James explained everything and was very professional, answered my questions without hesitation.

Service

Service was great, no troubles with the booking process.

Service

Great service and a helpful team.

Service

The fault was rectified with no further problems.

Service

Always satisfied with bmw

Service

The oil service was done fast and in and out faster than quoted. However since then I have seen that they now are promoting self check in. What is that about? BMW is surely a premium product that you should have service from a member of staff???

Service

Easy booking in, easy to drop off, told when ready, no delays

Service

Very good service

Service

Again very happy.

Service

Contacted in advance was great. Friendly service

Service

I phoned the afternoon before and explained I was having difficulty in getting the vehicle to them and they sorted a collect and delivery service very professional

Service

Good

Service

There service department,was very helpfull,when my bmw brokedown

Service

Everyone was most helpful

Service

I have had good to excellent service from the BMW francise in Bridgwater since 1990.

Service

Excellent job completed by the service department this time. I was losing faith in the car I had bought and their efforts have recovered the situation significantly.

Service

Prompt and efficient

Service

No issues whatsoever. Great communications throughout the day. Car ready on time.

Service

Job done quickly and efficiently

Service

I was pleased with the service and outside cleaning / polishing of my car however I thought an interior vacuum was included but it didn't seem to have be done.

Service

Customer service, hassle free, always bend over backwards to help and the team in the dealership are 5****. Well done guys and keep up the good work!

Service

Car was serviced while I waited (brake fluid service only) and was within the quoted time

Service

high quality and good price

Service

Good people

Service

Good in all aspects

Service

I believe Westerly Bridgwater really takes care in their customer service. I would like to express my gratitude in particular to James, Liam and the technician Mark Pompey.

Service

Very efficient

Service

Reception, courtesy car, work done.

Service

Kept me informed as to progress

Service

Easy booking, attentive and accommodating service desk; answered ny questions efficiently.

Service

James Norman at Westerly, Bridgwater always goes that extra mile. Great to talk to, knows the product and always gets the job done, a brilliant point of contact.

Service

Reason for the visit was because I had a BMW message telling me there was a fault with the Battery, albeit nothing was showing in the car!. It would have been very easy to sell me a battery, but Westerly did not. Tested OK, Much appreciated.

Service

Those we came in contact with were friendly but at the same time highly professional and kept me well informed.

Service

Good service. But please spell my name correctly

Service

great no hassle and arranged brake fluid change although I had not booked

Service

Friendly trouble free service and kept me informed about my new car every step of the way

Sales

Attentive and comprehensive

Sales

Extremely satisfied

Sales

All the dealership staff were attentive and a pleasure to deal and be with at all times.

Sales

kept us inform all the way

Sales

Again, Craig was very helpful and couldn't do enough to make a carefree experience

Sales

Any issues were rectified

Sales

Could not fault the experience of buying or collecting my new car.

Sales

Could not fault the service we received from all members of staff. From the beginning of my purchase till the car handover communication has been top notch.

Sales

The salesman (Craig) is an affable character and nothing was to much trouble.

Sales

I always have a good experience at Westerly BMW, everyone bends over backwards to make sure that I get exactly what I want and all the staff are really helpful and friendly.

Sales

When we took delivery of car was unhappy with wheels supplied which was totally my problem as they were on car in showroom when we first viewed . Sales executive Jon went well beyond the call of duty to sort a deal on fresh wheels so appreciated

Sales

The whole experience was excellent.

Sales

Craig, led me through the process and made it easy. Keeping me up to date with progress and getting me a good deal.

Sales

Very professional

Sales

Lee and Darren took great care to make sure my requirements were met. I felt the service I received was both very professional and considerate. The team at the dealership as a whole is very welcoming and visits are always enjoyable.