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I was happy with the service I received on the day and the way I was keeped informed via text/email
Efficient and good value; did not overcharge.
I build engines and cars as a hobby. I paid a lot of money for a simple service. But felt satisfied as quality as evident.
Once I get past the initial issues the results are great and the work completed is to a high standard as should be expected from such a reputable company.
Liam is brilliant at his job
Very efficient and quick. (Would have been happier it had taken longer as loved the courtesy car I was given!)
Always receive a friendly reception and I like to have a look at the more luxury cars I cannot afford ! My car maybe older - 2014 - but i believe that having the right parts fitted will enable it to give me a few more years before changing up
The work was done on time and in full.
As an (x) machine ,the service is very good and very helpful.
I was provided with complementary use of another vehicle whilst my own was being serviced.
The lights were done while we waited and the health check brought up a problem that we didn't know about.
BMW Bridgwater always offer a good service and were able to get car back on road by the end of the following day
Can't ever fault the staff
James explained everything and was very professional, answered my questions without hesitation.
Service was great, no troubles with the booking process.
Great service and a helpful team.
The fault was rectified with no further problems.
Always satisfied with bmw
The oil service was done fast and in and out faster than quoted. However since then I have seen that they now are promoting self check in. What is that about? BMW is surely a premium product that you should have service from a member of staff???
Easy booking in, easy to drop off, told when ready, no delays
Very good service
Again very happy.
Contacted in advance was great. Friendly service
I phoned the afternoon before and explained I was having difficulty in getting the vehicle to them and they sorted a collect and delivery service very professional
There service department,was very helpfull,when my bmw brokedown
Everyone was most helpful
I have had good to excellent service from the BMW francise in Bridgwater since 1990.
Excellent job completed by the service department this time. I was losing faith in the car I had bought and their efforts have recovered the situation significantly.
Prompt and efficient
No issues whatsoever. Great communications throughout the day. Car ready on time.
Job done quickly and efficiently
I was pleased with the service and outside cleaning / polishing of my car however I thought an interior vacuum was included but it didn't seem to have be done.
Customer service, hassle free, always bend over backwards to help and the team in the dealership are 5****. Well done guys and keep up the good work!
Car was serviced while I waited (brake fluid service only) and was within the quoted time
high quality and good price
Good in all aspects
I believe Westerly Bridgwater really takes care in their customer service. I would like to express my gratitude in particular to James, Liam and the technician Mark Pompey.
Reception, courtesy car, work done.
Kept me informed as to progress
Easy booking, attentive and accommodating service desk; answered ny questions efficiently.
James Norman at Westerly, Bridgwater always goes that extra mile. Great to talk to, knows the product and always gets the job done, a brilliant point of contact.
Reason for the visit was because I had a BMW message telling me there was a fault with the Battery, albeit nothing was showing in the car!. It would have been very easy to sell me a battery, but Westerly did not. Tested OK, Much appreciated.
Those we came in contact with were friendly but at the same time highly professional and kept me well informed.
Good service. But please spell my name correctly
great no hassle and arranged brake fluid change although I had not booked
Friendly trouble free service and kept me informed about my new car every step of the way
Attentive and comprehensive
All the dealership staff were attentive and a pleasure to deal and be with at all times.
kept us inform all the way
Again, Craig was very helpful and couldn't do enough to make a carefree experience
Any issues were rectified
Could not fault the experience of buying or collecting my new car.
Could not fault the service we received from all members of staff. From the beginning of my purchase till the car handover communication has been top notch.
The salesman (Craig) is an affable character and nothing was to much trouble.
I always have a good experience at Westerly BMW, everyone bends over backwards to make sure that I get exactly what I want and all the staff are really helpful and friendly.
When we took delivery of car was unhappy with wheels supplied which was totally my problem as they were on car in showroom when we first viewed . Sales executive Jon went well beyond the call of duty to sort a deal on fresh wheels so appreciated
The whole experience was excellent.
Craig, led me through the process and made it easy. Keeping me up to date with progress and getting me a good deal.
Lee and Darren took great care to make sure my requirements were met. I felt the service I received was both very professional and considerate. The team at the dealership as a whole is very welcoming and visits are always enjoyable.