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ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Meet the team

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Steve Partridge

Head of Business

Robin keene

Sales Team Leader

Darren Jones

Sales Team leader

Sebastian Thomas

Parts Manager

Craig Telega

Sales Executive

Lee Smyth

Sales Executive

Liam Dean

Service Advisor

Mark Goodchild

BMW Warranty

Dan Horton

Parts Advisor

Luke Polybank

Parts Advisor

Neil Tolchard

Parts Advisor

Stacey Mackay

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service and emailed video very informative

Service

Quick and on time appointment and refreshment provided.

Service

Easy to deal with the dealership. The service was top draw and despite covid restrictions I felt valued and welcomed. Car was motd and had a break service. All done quickly and without drama... It was clean when I picked up too.

Service

You diagnosed the problem quickly and re booked me in for when the part arrives

Service

Professional and polite customer service

Service

No problems even had a health check report and a short video of the Ddirequired

Service

Very impressed by the whole operation and also the video of work carried out. Well done.

Service

First service on my new X3. Fast efficient & like the service video too.

Service

Excellant pre and post sales service

Service

Was kept up to date with what was going on . And when the car would be ready

Service

Friendly, efficient and timely service

Service

Very informative and professional people that look after their customers.

Service

Everything was handled very well

Service

Great front of desk customer service. I had added items to be completed during the service and all additional service items were completed on time . Particular mention for Abbey Shirley the customer service rep who dealt with me

Service

The work was completed quickly and efficiently

Service

Did what they said they would

Service

Sorted things clear and fast

Service

very helpful

Service

All went to plan.

Service

Resolved my problems

Service

cleaned car outside very well

Service

You could tell car had a good service and a spotless MOT

Service

Very good service

Service

Pick up and drop of service is brilliant. The Chap was polite and very helpful. The vehicle was returned and parked well and cam back after a wash and clean.

Service

A minor issue around a little dirt on the interior (readily sorted once spotted) otherwise excellent as usual.

Service

the issue was fully dealt with

Service

Could not have been any better service.

Service

Very efficient service, I was fully informed of what was being done and work completed at the time promised.

Service

Good service

Service

I have been using Westerly for years and have always had good service.

Service

Abbie on your service reception was very helpful

Service

I was very professionally dealt with respect to the services received

Service

Well organised no drama

Service

Service was great. Very professional and easy to book a service. Video footage of service was good and the car was ready the same day.

Service

Rectified my car, simple drop off and advise about the works to be done and the car was like new when I picked it up. Quality

Service

Great service from Liam as normal, kept me up to date and car was ready on time.

Service

Good service

Service

Craig (Talega) was affable and friendly and did his best in the COVID environment.

Sales

Fantastic communication, easy digital signing of paperwork and a safe but personal handover was just what we wanted.

Sales

The sales team have been very accommodating in the process with regular updates over the long period of waiting for a build slot. The handover was a good experience. WE were treated well by enthusiastic team members

Sales

Craig Telega was excellent made me and my family feel very welcome he needs recognition for his efforts even preparing enough chairs for all of us on a second visit he was amazing

Sales

Lee was a charming young man who answered all our questions and was extremely helpful