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ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Meet the team

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Robin keene

Sales Team Leader

Darren Jones

Sales Team leader

Sebastian Thomas

Parts Manager

Craig Telega

Sales Executive

Lee Smyth

Sales Executive

Liam Dean

Service Advisor

Mark Goodchild

BMW Warranty

Dan Horton

Parts Advisor

Luke Polybank

Parts Advisor

Neil Tolchard

Parts Advisor

Stacey Mackay

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It all ran smoothly and you gave me a great courtesy car.

Service

Car repaired as needed. Other items not requested attended to without intervention (it is a company car). Well cleaned in return

Service

See above.

Service

good service

Service

Good pricing and service

Service

Quick and efficient.

Service

Friendly service.

Service

Choice of courtesy car and great service from everyone

Service

Abbie, provided A1 Customer Service from my arrival all the way through to collecting my 6GC. A star! Loan car provided, good, however 2020 4 series, not sure about its look, ride, controls - however seat comfy/supportive.

Service

Professional from picking up the car to dropping it off .. gave a walk around video whilst the were carrying out the service

Service

speaks for itself , quality service for quality product

Service

Excellent service and good communication

Service

Quick & great service.

Service

As above

Service

Covid protocols observed

Service

All done and completed quicker than expected.

Service

I've had bad experiences in the past, with rude and arrogant people... this place & its staff are the complete opposite & make you feel important, welcome & at ease

Service

efficient service and no problems the replacement car

Service

Very satisfied

Service

Nothing to fault. Great to have use of a courtesy car whilst they did the job.

Service

Always good, helpful, transparent costs up front

Service

The whole experience was excellent. Polite, friendly, efficient staff and everything ran to schedule. My very muddy car was even washed!

Service

They did lend me a car which was good.

Service

Completed work and kept up to date with video. Problem was rectified and although just outside of warranty the work was carried out as complimentary.

Service

Good

Service

Job was done that needed doing

Service

Everything done well and on time, the cost for the work was as quoted. Perfect

Service

very good

Service

BMW DID THE SERVICE VERY EFFICIENTLY .THE RECEPTIONIST WHO MADE THE BOOKING WAS POLITE HELPFUL AND HAD A PLEASANT SPEAKING VOICE.

Service

Excellent all round service

Service

On the happily rare occasions that I have needed to deal with the service department since purchasing the car nearly 3 years ago the experience has been remarkably pleasant and stress free. No different even on Christmas Eve!

Service

I've been dealing with Liam Dean who has been fantastic. He has kept me informed of progress, been easy to have a two way dialogue with regard to water and oil leak problems and taken into account my own thoughts which together we have resolved.

Service

I really like doing business with the garage

Service

The staff are always friendly, the repair was carried out with the minimum of fuss and the car returned having had a valet. James and Liam on the service desk are very thorough in their explanation of everything.

Service

Abbie is always a joy to deal with, always happy and attentive.

Service

Impressed with overall experience including the cleaning of my car

Service

Car was collected in a Covid safe manner, I was informed throughout the day e.g reminded that the software rest would affect some settings and if if had any problems to give them a call and they would help. Finally the car was returned in clean

Service

The staff are excellent. They are informative, helpful and friendly. They could explain everything clearly to us. Our service was extremely good value and carried out in perfect t time. To have a complimentary valet was a great surprise.

Service

Good reception, work completed in timely manner. Friendly service.

Service

Always been very friendly and welcoming

Service

Very helpful and pleasant experience

Service

Efficient prompt service

Service

Staff always polite, courteous & helpful.

Service

Everything went as it should

Service

Mot all done promptly love that car given a spruce up too on return

Service

George Lippe looked after all our purchasing inquiries quickly and efficiently even through to the car collection during the 3rd lockdown.

Sales

dealt with efficiently and professionally

Sales

Westerly BMW were great they exceeded my expectations with ordering and customer service. Because my car was delayed they went above and beyond to give me a courtesy car as I was without a car - thank you!!

Sales

Good service!

Sales

All great and efficient

Sales

Very professional service

Sales

Lee kept me informed in the status of my vehicle during very testing times. He helped me make the right choices for my needs

Sales

High standards. Good people.

Sales

Very professional service the whole time

Sales

Everything went very smoothly with no problem at all.