No news found with your current search criteria.
No filters have been added
No news found with your current search criteria.
Second visit resolved problems, better if it had involved one visit!
Done what was requested and provided a courtesy car. Car returned clean inside and out. Very pleased.
Vehicle ready on time and cleaned
Just another punter!
saturday seem to be a problem for service bookings and waiting while a small problem is solved all so is a problem
There was a mix up somehow with the place of service! I arranged my windscreen to be replaced and a wing mirror.due to the town mix up things did not work out so only had a service. I did not get a tyres report and my Add Blue ran out this week!!
Quick and efficient. They did the service in the time specified.
Although I remain satisfied with the staff at Westerly Bridgwater, the outcome remains very unsatisfied. Issue's now relate to the service cost of my BMW 535 GT Reg WD14 ZFL I am being told that the service pack as expired. but told no cost o colecti
Only reservation was I found out that the car was part of a recall because of a fault with the exhaust management system through my local garage not from Westerleys direct. Westerleys did not have a record that I had bought my car from them
There is not enough space in this box to detail the fiasco of my recent experience!
Fast and accurate service exactly what I needed
The vehicle health check measured tyre depth on the new tyres but failed to recognise the make/type correctly.
All my car required was an oil service and microfilter plus an air con service. I was told it would take an hour and a half so said I would wait. It took very nearly three hours. Two other complaints but no room here to give details.
Very expensive 270 pounds for 1.5 hours of work.
Everything has been put right by your service department from the original manufacture of my car and I am now completely satisfied with all the work carried out.
The manager did contact me about the situation and offered a free MOT but as the car has a service package on it it's included in price he did offer a spare part that had been requested which was very kind but do think they should know about run flat
My problem has not been resolved
The car was serviced and ready for me in the time which we had agreed, but I had to come back because they forgot to input the service history into the I drive !
On time and on budget
They're one of the good ones!
Waiting for a long time and no offer of getting my laptop to me
Did everything they said they would do and on time, even to cleaning the car a second time because of bird droppings after the first clean.
Improved but still disappointed needed a service immediately after service plan expired. Likely cost BMW my new car next year as I will take this into account.
Staff are lovely and they are always a pleasure to speak to.
Brilliant service; was treated well.
no reasons for not feeling satisfied with the service provided
Everything done as requested and on time.
Did what was required and requested.
We were unable to book an MOT despite giving almost three weeks notice. We were unable to get a courtesy car or a waiting appointment. On the day we waited and the service was very quick. We had to book the MOT else where.
Great service, friendly staff again nothing seemed too much trouble even though they were clearly very busy and short staffed. George and abi top marks
All went well
I had a fault on the vehicle which required a reboot of the system. Unfortunately this fault was not mentioned at the time of sale although it was known. The BMW connected drive failed leaving me with no satnav system, radio or cd for over 3 weeks.
Courteous staff. Love the video done by technician.
Excellent service . Staff very helpful l
Fast, efficient and informative
All 4 Customer Services Reception desks empty upon arrival, I and others had to wait 5 mins+ for an appearance. Then they couldn't find the paperwork so waited another 8-10 mins. Absolutely useless as usual. Please sort this place out.
Nothing wrong with work and service.
Purchase the car at Westerly Bridgwater. Very painless from start to finish, Craig Telega kept me very informed all the way too delivery and handover. 10/10
I was kept in touch throughout about delivery of new car
See above - brilliant service from George.
Very happy with BMW experience from start to finish.
Alive David- Morris has been outstandingly helpful
George the salesman was fantastic he really looked after my every need as I am a Motability customer he was excellent
The salesman listened to my needs and responded promptly to any questions. Outstanding service overall.
Car was there in time and brief about car was first class
As above - the customer service provided by our salesman, Alfie David-Morris. Exceptional!
As explained in all the above made to feel welcome allowed to treat the showroom as a place to enjoy and relax with out pressure
George and the rest of the team were professional and kept me up to date.