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ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Meet the team

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Robin keene

Sales Team Leader

Darren Jones

Sales Team leader

Sebastian Thomas

Parts Manager

Craig Telega

Sales Executive

Lee Smyth

Sales Executive

Matt Mcleod

Sales Executive

Liam Dean

Service Advisor

Mark Goodchild

BMW Warranty

Dan Horton

Parts Advisor

Luke Polybank

Parts Advisor

Neil Tolchard

Parts Advisor

Stacey Mackay

BMW Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Always ready to answer questions

Service

All the staff were knowledgable and courteous

Service

Done exactly what they said they were going to do.

Service

once date was given, MOT and back up service very efficient.

Service

polite friendly and timely personal service

Service

Thorough professional maintenance

Service

happy

Service

Excellent experience the video brief from the technician showing the underneath of the car was excellent

Service

My car was sorted in less than 24h. Work done in the car 5*

Service

You diagnosed an intermittent problem (always hard to do) and made the needed repair very quickly.

Service

Again excellent staff,

Service

Dealt with very efficiently and service/mot undertaken within timescale stated

Service

Quick and easy

Service

I always get good service with friendly personnel and always try to please

Service

All staff very helpful.

Service

Polite and efficient service I was completely satisfied.

Service

Good, friendly service

Service

Problem was fixed

Service

Polite, efficient and did everything I asked.

Service

Nice surroundings and very friendly and helpful staff

Service

Prompt and listened

Service

No hitches

Service

Very clear with pricing and breakdowns, health check also a very nice touch

Service

Everything was carried out as promised

Service

Very helpful, friendly and a pleasure to visit

Service

Quick diagnosis and efficient repair to my car, quick and easy

Service

explained everything needed re brake renewal

Service

Efficient MOT and satisfactory solving of a couple of problems that have developed with the car over time

Service

The car is fantastic

Service

Work done quickly and efficiently.

Service

Excellent explanation of what to expect for my service from the Service receptionist followed up with a further thorough explanation of what had been done during the service and recommendations of what I needed to do in the next few thousand miles.

Service

Very good service, very easy to deal with.

Service

Sent me a great video of the nail they found, which was great as i had a long drive ahead of me in the coming days.

Service

No problem at all

Service

Vehicle was attended to whilst I waited which helped me a lot

Service

quick and efficient service

Service

It was great service. Stephanie was my service advisor & she kept me up to date with what was going. It was a pleasure dealing with her.

Service

Excellent care and efficiency

Service

Everything was perfect

Service

Being paraplegic having the car collected and returned to my house was very helpful.

Service

Did what was required in good time.

Service

James Norman, service advisor at Bridgwater BMW, is knowledgeable, very helpful and will always make sure any issues are dealt with promptly. Also I would like to say thank you to the unseen mechanics who always do a good job but we never meet.

Service

Always polite and courteous staff who explain any work that needs doing. Its nice to go to a service desk where everyone is smiling and happy.

Service

Work completed within the time given

Service

Well organised, clean and efficient. Thorough handover of vehicle.

Sales

Kept up to date

Sales

I am completely satisfied hard to find anything they could do better .

Sales

Excellent sales advice and service from Craig Telega at BMW Bridgwater.

Sales

from start to finish the experience was faultless from agreeing a deal to delivery of the new car . Lee Smyth was excellent to deal and always kept me up to date with progress

Sales

My sales guy, Craig Telega was awesome. Could not have done enough for me. Even when he was self isolating. We had fun, he understood my needs. He was superb.

Sales

nothing was too much trouble

Sales

Very professional service throughout. I was kept fully informed of everything that was happening from placing the order to the delivery of the car.

Sales

If I was asked to give the Sales Exec. a rating out of 10 I would give him 11. Thanks Matt.

Sales

I got the perfect car which met all the needs of myself at the budget i wanted. There was great communication throughout the whole process.

Sales

Support given even when I changed my mind

Sales

No hassles - bought the car - paid the money - asked for a old style number plate [ done] came down to get car - no taxis Craig came to get me - coffee chat - car. !

Sales

Great sales staff. Friendly, knowledgeable and supportive. Exceeded my expectations. Thanks for a great customer journey to date.