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ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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SERVICE YOU EXPECT AT A PRICE YOU WOULDN'T

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CLEAN DRIVING COSTS LESS THAN YOU THINK

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BMW i8 Roadster

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WE’VE LOWERED BRAKE SERVICING PRICES.

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Impress with the new BMW Shadow Edition

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Bank Holiday Opening Hours

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Exeter Chief's Rob Baxter collects his new BMW

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Is there a BMW SI package on your used BMW?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Gary Weatherall

Head of Business

Robin Keene

Sales Manager

Ben Cook

Service Manager

Angie Dare

Business Manager

Darren Jones

Sales Executive

Lee Smyth

Sales Executive

Craig Telega

Sales Executive

Alfie David-Morris

Sales Executive

Scott Laing

BMW Product Genius

Mel Haskins

Sales Administrator

Matthew Steal

Workshop Control

Alex Pearson

Service Advisor

Ashley Morris

Service Advisor

James Norman

Service Advisor

Lewis Higgins

Service Advisor

Steve Jordan

Warranty Administrator

Seb Thomas

Parts Team Leader

Neil Tolchard

Parts Advisor

Sam Collings

Parts Advisor

Luke Polybank

Parts Advisor

Karen Lock

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

i had a puncture they could not find my locking wheel nut number as the wheel nut key was damaged so i had to drive 17 miles on a flat , had the tyre replaced only to find out when driving to my Head offices that the brand are tyre was flat, took it

Service

Car dropped off and ready for collection as promised. Excellent service

Service

It was quick and painless

Service

As above.

Service

All as required.

Service

The service is very professional, and I have never been given the experience that your being there is an inconvenience. I also feel that they have taken care of my car. Unlike the experience I have had in different garages!

Service

The 3 BMWs I have owned over the last 12 years have all had parts from Westerly, and I have always been greeted with a friendly smile and a hot drink. Very surprising considering I'm not spending a fortune on a new car

Service

i was very satisfied

Service

very polite, courtesy car provided, great valet

Service

All went smoothly .

Service

Simply cannot complain. Top notch service alround

Service

Lewis was very professional resolving the issues.

Service

I thought the video by the technician was great and the man that collected and returned my car to my workplace was very friendly and professional

Service

I’ve always been treated very well by BMW Westerly Bridgwater whenever I go into see them.

Service

Service experience was fine, only issue related to price of OEM parts which is much higher than equivalent replacements.

Service

As Always efficient knowledgeable service advisors

Service

Every question i asked was answered,and very good hospitally.

Service

While you wait service. Prompt and efficient

Service

Everything explained, offer to take me home, efficient.

Service

All work carried out as requested

Service

very efficient, & courteous. Excellent service all round

Service

service undertaken in accordance with arrangements.

Service

My car was checked thoroughly and also replacement tyre was sorted very quckly and the position of Westerley in Bridgwater is in a good location.

Service

Timely and polite experience

Service

Proactive with a capital 'P'. Returning the car clean is a bonus.

Service

They are all very user-friendlyKeep you informed of what is happening to your car, especially if they are overrunning on time promised for completion

Service

Process was easy

Service

Completely satisfied with the service I recieved

Service

Staff were courteous and the service was punctual and efficiently completed

Service

The staff at Westerly bent over backwards to provide a service that met our requirements that included picking up and delivering the car without any fuss or bother. They kept me informed throughout and were very prompt

Service

was told what was involved time taken magazines up tom date coffee

Service

Didn’t look at problem I have, told me technicians would probably need to remove bumper to look at headlight washer cap which is not true

Service

Good communication whilst my car was in for repair work,

Service

Quick, friendly and did exactly what was needed.

Service

They resolved the issue with the car's horn but were unable to sort out the issue we have with DAB reception dropping out from time to time. I am unsure if this may be due to factors outside of BMW control as a result of our reception area.

Service

Very straight forward. No hassle / paperwork.

Service

The staff were really friendly and helpful

Service

I arrived at the opening time for the garage but there were no employees!

Service

Everything was good, however i did have to wait at the service reception for quite some time as the one service rep was on a lengthy call and nobody else was around to assist

Service

The young man, I think his name is Ashley, was extremely helpful and polite. He even paired my mobile to the car ,which I was struggling with.

Service

Due to this experience only fairly satisfied as BMW caused a problem which then needed to be rectified (see above)

Service

Fine. took longer than advised. Good coffee. Helpful people.

Service

Missed maximum score due to unavailability of parts on hand. Having to wait two days rather dampened the experience

Service

no problems

Service

No hic-ups everything done to schedule

Service

Car service carried out during times specified; phone call to inform when car ready; minor remedial action (ie dashboard still indicating I needed a service) carried out out immediately

Service

All the staff are friendly and helpful.

Service

I was very satisfied with the service that they provided as everything I asked for was done and had the car come back very clean

Service

A bit disappointed that the guy I dealt with was not really familiar with motor cars

Service

The service advisor Lewis Higgins was very efficient- ensuring that we were happy with the service we were receiving and keeping us informed of all aspects of works being undertaken

Service

Friendly, professional and communicative.

Service

Lewis was extremely helpful and professional.

Service

Service excellent BUT my car is now making a strange noise a few days later

Service

I have not had this treatment anywhere else when I’ve taken my car for an MOT deafly recommend BMW westerly motors to all my friends

Service

God staff and very easy to talk to

Service

Turned up and courtesy car promised wasn't given despite Julie in bookings stating we like to give a like for like of current car. Then guys in service were all over the place as couldn't find who had which courtesy car so spent a long time waiting.

Service

Happy with service

Sales

BMW Westerley Bridgwater is without doubt one of the best dealerships in the UK

Sales

Everything went to plan.

Sales

Everything was made easy for me.

Sales

Great sales staff - particularly Darren Jones at Bridgwater. Good website. All very clear and comprehensive.

Sales

Lee was an excellent salesman

Sales

Kept update throughout the whole process. All queries were answered promptly and our contact (Craig) was always willing to help in any way he could.

Sales

Lewis in Sales Bridgewater provides a service that far exceeded normal expectations.Lewis was knowledgeable on all products and ensured we were given the very best treatment.

Sales

Perfect

Sales

Very good and Lewis has been very helpful

Sales

I cant find any fault with the service

Sales

All staff make you feel wanted!

Sales

Excellent service from Lewis. Regular contact on progress received.

Sales

The salesman was on the ball with all the questions we had for him and made the whole experience very enjoyable and easy.

Sales

As per previous comments, only slight issue was mapping not set up on the iDrive when i went to drive away, if that had been loaded correctly i would have been completely satisfied.

Sales

Staff were professional and helpful.

Sales

The hard sell approach always puts us off, and we had none of that at the BMW centre. The staff were informative and helpful and obviously knew their stuff and believed in their product.

Sales

The service was excellent - only two problems which are not the fault of the BMW Centre