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ABOUT WESTERLY BRIDGWATER.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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SERVICE YOU EXPECT AT A PRICE YOU WOULDN'T

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CLEAN DRIVING COSTS LESS THAN YOU THINK

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BMW i8 Roadster

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WE’VE LOWERED BRAKE SERVICING PRICES.

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Impress with the new BMW Shadow Edition

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Bank Holiday Opening Hours

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Exeter Chief's Rob Baxter collects his new BMW

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Is there a BMW SI package on your used BMW?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Gary Weatherall

Head of Business

Robin Keene

Sales Manager

Ben Cook

Service Manager

Angie Dare

Business Manager

Darren Jones

Sales Executive

Lee Smyth

Sales Executive

Craig Telega

Sales Executive

Alfie David-Morris

Sales Executive

Scott Laing

BMW Product Genius

Mel Haskins

Sales Administrator

Matthew Steal

Workshop Control

Alex Pearson

Service Advisor

Ashley Morris

Service Advisor

James Norman

Service Advisor

Lewis Higgins

Service Advisor

Steve Jordan

Warranty Administrator

Seb Thomas

Parts Team Leader

Neil Tolchard

Parts Advisor

Sam Collings

Parts Advisor

Luke Polybank

Parts Advisor

Karen Lock

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They did everything I expected

Service

See above comment

Service

Would have been top marks however I have an issue that the SatNav mapping data which is 2 years out of date now and therefore requires updating, on my last visit I was told it would require a second ALL DAY visit to update????

Service

Everyone very polite

Service

My car was booked in for an MOT & service. MOT was ok, service less so. The micro filter had been changed but one of the 4 screws had been left loose. Lucky I checked, it could have caused a problem. I wonder how many other people check your work !

Service

Excellent

Service

all as I was told it would be

Service

My car was booked for an MOT test at 3:00pm. I arrived on time and was told by the service advisor to come back in about a hour and a half. I eventually left the garage at about 4:55pm. My prior appointment at 5:00pm had to be cancelled. Not pleased.

Service

I found the customer service rep very cocky and arrogant. The car was on a recall notice told it needed a day to check iBy the time I got home the car was ready! there wasn’t an issue with the recall, i stated the car was noisy from the drive cont

Service

Not 5 star as availability of service slightly limited

Service

sorted the issue and phoned before commencing the extra work

Service

No complaints

Service

See above with the addition that the salesman Craig, dropped by to check that I was satisfied. Downside was the few weeks wait for a courtesy car to be available.

Service

Went the extra mile for me. Never any problems

Service

i had a puncture they could not find my locking wheel nut number as the wheel nut key was damaged so i had to drive 17 miles on a flat , had the tyre replaced only to find out when driving to my Head offices that the brand are tyre was flat, took it

Service

Car dropped off and ready for collection as promised. Excellent service

Service

It was quick and painless

Service

As above.

Service

All as required.

Service

The service is very professional, and I have never been given the experience that your being there is an inconvenience. I also feel that they have taken care of my car. Unlike the experience I have had in different garages!

Service

The 3 BMWs I have owned over the last 12 years have all had parts from Westerly, and I have always been greeted with a friendly smile and a hot drink. Very surprising considering I'm not spending a fortune on a new car

Service

very polite, courtesy car provided, great valet

Service

i was very satisfied

Service

All went smoothly .

Service

Simply cannot complain. Top notch service alround

Service

Lewis was very professional resolving the issues.

Service

I thought the video by the technician was great and the man that collected and returned my car to my workplace was very friendly and professional

Service

I’ve always been treated very well by BMW Westerly Bridgwater whenever I go into see them.

Service

As Always efficient knowledgeable service advisors

Service

Service experience was fine, only issue related to price of OEM parts which is much higher than equivalent replacements.

Service

Every question i asked was answered,and very good hospitally.

Service

Everything explained, offer to take me home, efficient.

Service

While you wait service. Prompt and efficient

Service

All work carried out as requested

Service

very efficient, & courteous. Excellent service all round

Service

service undertaken in accordance with arrangements.

Service

My car was checked thoroughly and also replacement tyre was sorted very quckly and the position of Westerley in Bridgwater is in a good location.

Service

Timely and polite experience

Service

Proactive with a capital 'P'. Returning the car clean is a bonus.

Service

They are all very user-friendlyKeep you informed of what is happening to your car, especially if they are overrunning on time promised for completion

Service

Completely satisfied with the service I recieved

Service

Process was easy

Service

The staff at Westerly bent over backwards to provide a service that met our requirements that included picking up and delivering the car without any fuss or bother. They kept me informed throughout and were very prompt

Service

Staff were courteous and the service was punctual and efficiently completed

Service

Didn’t look at problem I have, told me technicians would probably need to remove bumper to look at headlight washer cap which is not true

Service

was told what was involved time taken magazines up tom date coffee

Service

Good communication whilst my car was in for repair work,

Service

Quick, friendly and did exactly what was needed.

Service

They resolved the issue with the car's horn but were unable to sort out the issue we have with DAB reception dropping out from time to time. I am unsure if this may be due to factors outside of BMW control as a result of our reception area.

Service

Very straight forward. No hassle / paperwork.

Service

The staff were really friendly and helpful

Service

I arrived at the opening time for the garage but there were no employees!

Service

Everything was good, however i did have to wait at the service reception for quite some time as the one service rep was on a lengthy call and nobody else was around to assist

Service

Darren has been amazing and made everything just happen seemingly effortlessly... he has been so helpful and made ordering my car a true pleasure

Sales

everything went to plan..loved the delivery/handover of the vehicle including the detailed info regarding the technical side of things

Sales

Lewis Wade is the main reason. Nothing was too much trouble and was patient with my husbands disability. Reception staff excellent. Building fantastic.

Sales

Alfie was our salesman and he was very good and informative, considering he was new to the job he coped excellently with all our queries. The salesroom is very nice and a good variety of cars to look at.

Sales

Early delivery and collect with satisfactory.

Sales

Happy with service

Sales

Everything went to plan.

Sales

Everything was made easy for me.

Sales

BMW Westerley Bridgwater is without doubt one of the best dealerships in the UK

Sales

Great sales staff - particularly Darren Jones at Bridgwater. Good website. All very clear and comprehensive.

Sales

Lee was an excellent salesman

Sales

Kept update throughout the whole process. All queries were answered promptly and our contact (Craig) was always willing to help in any way he could.

Sales

Lewis in Sales Bridgewater provides a service that far exceeded normal expectations.Lewis was knowledgeable on all products and ensured we were given the very best treatment.

Sales

Very good and Lewis has been very helpful

Sales

Perfect

Sales

I cant find any fault with the service

Sales

All staff make you feel wanted!

Sales

Excellent service from Lewis. Regular contact on progress received.

Sales

The salesman was on the ball with all the questions we had for him and made the whole experience very enjoyable and easy.